FAQ
Our expert team give answers to your common questions
Welcome to our FAQs section, where we address the most common questions and
queries our clients and visitors often have.
FAQ SECTION
Frequently asked questions
VoIP (Voice over Internet Protocol) is a phone system that uses your internet connection instead of traditional phone lines. It allows businesses to make and receive calls from desk phones, computers, mobile apps, and web browsers.
Costs vary depending on the provider, features, and number of users. Most cloud VoIP solutions range from $15–$45 per user per month, while self-hosted systems may reduce recurring licensing costs but require server infrastructure and management.
Yes. Most VoIP providers support number porting, allowing your business to transfer existing phone numbers to the new system with minimal disruption.
Yes. VoIP is ideal for remote and hybrid teams. Users can access their business phone extension from desktop apps, mobile devices, or web browsers anywhere with an internet connection.
VoIP systems require a stable internet connection more than raw speed. A typical voice call uses approximately 100 Kbps per call. Businesses should also implement Quality of Service (QoS) settings to prioritize voice traffic.
Most VoIP systems can automatically forward calls to mobile devices or alternate locations during outages. Businesses can also implement backup internet connections for continuity.